Not restoring purchase

I purchased and played every single episode including the 400 days, idk whats going on its not restoring my stuff. I need to redo all my walking dead because I didnt know I had to save them before to continue my story. Also, TWD 2 restored my purchases just fine. Whats wrong with the first one? This is so sad, its my first time rating a telltale game that is not completely 5 stars.

Creazure about Walking Dead: The Game, v1.10